Basewallet vs Tbay: Which Should You Trade With?
Score by dimension
| Dimension | Basewallet | Tbay |
|---|---|---|
| Gift card rates | 9.2 / 10Basewallet wins | 7.5 / 10 |
| Payout speed | 7.5 / 10 | 7.5 / 10 |
| Trade experience | 8.0 / 10Basewallet wins | 7.5 / 10 |
| Support & disputes | 7.6 / 10 | 8.0 / 10Tbay wins |
| KYC & onboarding | 7.0 / 10Basewallet wins | N/A |
| Product quality | 8.0 / 10Basewallet wins | 7.5 / 10 |
| Other features | 8.5 / 10Basewallet wins | 7.5 / 10 |
| Security & trust | 8.0 / 10 | 8.0 / 10 |
| Reputation | 8.0 / 10 | 8.0 / 10 |
| App reviews | 9.3 / 10Basewallet wins | 9.1 / 10 |
| Overall | 8.1 / 10 | 7.8 / 10 |
Side-by-side facts
| Detail | Basewallet | Tbay |
|---|---|---|
| Rate received (latest test) | Basewallet displayed a rate of ₦1,150.12 per $1 and an expected payout of ₦23,002.40 for our $20 US Razer Gold e-code. The wallet received ₦23,002. A ₦100 withdrawal fee was charged. | We tested a $20 US Razer Gold e-code. The rate was 88.37%, or approximately 0.8837 points (₦1,077.63) per $1. |
| Tested payout time (latest test) | 9 minutes | 10 minutes |
| Bank withdrawal time (latest test) | 1 minute | 3 minutes |
| Support first response | 7 minutes | 1 minute |
| KYC time | 15 minutes | Not tested |
| Payout methods | Bank transfer | Bank Transfer |
| Gift card types | Amazon, AMEX, Apple / iTunes, eBay, Footlocker, GameStop, Google Play, Nike, PlayStation, Razer Gold, Roblox, Sephora, Steam, Vanilla, Xbox | Amazon, AMEX, Apple / iTunes, eBay, Footlocker, Google Play, Nike, PlayStation, Razer Gold, Roblox, Sephora, Steam, Vanilla, Xbox |
| KYC requirements | Basewallet asked for BVN, a government-issued ID and proof of address. We completed the BVN and NIN stages, including two selfies, in about 15 minutes. We couldn't complete the address stage because the state list didn't load. | Tbay did not request identity verification during our test. The account was created using an email address, username and password. |
| Fee structure | ₦100 withdrawal fee | For this trade, Tbay showed an order amount of approximately ₦23,540.23 (18.6989097 points) and a settled amount of approximately ₦21,552.53 (17.12 points). That leaves a difference of approximately ₦1,987.70 (1.5789097 points). The order page did not clearly label this total difference as a fee, so we calculated it by comparing the order amount with the settled amount. It should not be treated as a standard Tbay charge. The transaction breakdown also showed a dispute deduction of approximately ₦697.13 (0.55376 points). Tbay gave the reason as “incorrect balance or local currency.” This was specific to the tested transaction and is not presented as a regular Tbay fee. |
Frequently asked questions
Is Basewallet or Tbay better overall?
Basewallet is better overall. It scores 8.1 out of 10 against 7.8 for Tbay, based on our own trades on both platforms.
Which gives a better gift card rate, Basewallet or Tbay?
Basewallet rated better on the card we traded. Our gift card rates score is 9.2 for Basewallet and 7.5 for Tbay. Rates move daily and vary by card type and denomination, so compare rates per dollar before you sell.
Which pays out faster, Basewallet or Tbay?
Basewallet paid out faster in our test: 9 minutes to complete the trade against 10 minutes on Tbay. That is the tested payout time, measured from card submission to the trade value being credited; a later bank withdrawal is recorded separately.
Which has faster customer support, Basewallet or Tbay?
Tbay replied first. Support took 1 minute to answer at Tbay and 7 minutes at Basewallet when we contacted them during testing.