Tbay vs ValueSwap: Which Should You Trade With?
Score by dimension
| Dimension | Tbay | ValueSwap |
|---|---|---|
| Gift card rates | 7.5 / 10 | 8.5 / 10ValueSwap wins |
| Payout speed | 7.5 / 10 | 8.5 / 10ValueSwap wins |
| Trade experience | 7.5 / 10 | 8.5 / 10ValueSwap wins |
| Support & disputes | 8.0 / 10 | 9.0 / 10ValueSwap wins |
| KYC & onboarding | N/A | N/A |
| Product quality | 7.5 / 10 | 8.0 / 10ValueSwap wins |
| Other features | 7.5 / 10Tbay wins | 5.0 / 10 |
| Security & trust | 8.0 / 10Tbay wins | 4.0 / 10 |
| Reputation | 8.0 / 10Tbay wins | 5.0 / 10 |
| App reviews | 9.1 / 10 | 9.4 / 10ValueSwap wins |
| Overall | 7.8 / 10 | 7.3 / 10 |
Side-by-side facts
| Detail | Tbay | ValueSwap |
|---|---|---|
| Rate received (latest test) | We tested a $20 US Razer Gold e-code. The rate was 88.37%, or approximately 0.8837 points (₦1,077.63) per $1. | ValueSwap displayed a payout of ₦11,215 for our $10 US Razer Gold e-code, giving a rate of ₦1,121.50 per $1. The wallet received ₦11,215. After a ₦50 withdrawal deduction, ₦11,165 reached the bank account. |
| Tested payout time (latest test) | 10 minutes | 3 minutes |
| Bank withdrawal time (latest test) | 3 minutes | 3 minutes |
| Support first response | 1 minute | 5 minutes |
| Payout methods | Bank Transfer | Bank transfer, Cryptocurrency |
| Gift card types | Amazon, AMEX, Apple / iTunes, eBay, Footlocker, Google Play, Nike, PlayStation, Razer Gold, Roblox, Sephora, Steam, Vanilla, Xbox | Amazon, AMEX, Apple / iTunes, eBay, Footlocker, GameStop, Google Play, Nike, PlayStation, Razer Gold, Roblox, Sephora, Steam, Vanilla, Xbox |
| KYC requirements | Tbay did not request identity verification during our test. The account was created using an email address, username and password. | ValueSwap did not ask us to complete identity verification. Registration required a name, email address and password, while the referral and country fields were optional. |
| Fee structure | For this trade, Tbay showed an order amount of approximately ₦23,540.23 (18.6989097 points) and a settled amount of approximately ₦21,552.53 (17.12 points). That leaves a difference of approximately ₦1,987.70 (1.5789097 points). The order page did not clearly label this total difference as a fee, so we calculated it by comparing the order amount with the settled amount. It should not be treated as a standard Tbay charge. The transaction breakdown also showed a dispute deduction of approximately ₦697.13 (0.55376 points). Tbay gave the reason as “incorrect balance or local currency.” This was specific to the tested transaction and is not presented as a regular Tbay fee. | A ₦50 deduction applied during withdrawal |
Frequently asked questions
Is Tbay or ValueSwap better overall?
Tbay is better overall. It scores 7.8 out of 10 against 7.3 for ValueSwap, based on our own trades on both platforms.
Which gives a better gift card rate, Tbay or ValueSwap?
ValueSwap rated better on the card we traded. Our gift card rates score is 7.5 for Tbay and 8.5 for ValueSwap. Rates move daily and vary by card type and denomination, so compare rates per dollar before you sell.
Which pays out faster, Tbay or ValueSwap?
ValueSwap paid out faster in our test: 3 minutes to complete the trade against 10 minutes on Tbay. That is the tested payout time, measured from card submission to the trade value being credited; a later bank withdrawal is recorded separately.
Which has faster customer support, Tbay or ValueSwap?
Tbay replied first. Support took 1 minute to answer at Tbay and 5 minutes at ValueSwap when we contacted them during testing.