Sogo vs Tbay: Which Should You Trade With?
Score by dimension
| Dimension | Sogo | Tbay |
|---|---|---|
| Gift card rates | 7.0 / 10 | 7.5 / 10Tbay wins |
| Payout speed | 5.5 / 10 | 7.5 / 10Tbay wins |
| Trade experience | 7.5 / 10 | 7.5 / 10 |
| Support & disputes | 6.0 / 10 | 8.0 / 10Tbay wins |
| KYC & onboarding | 8.5 / 10Sogo wins | N/A |
| Product quality | 8.5 / 10Sogo wins | 7.5 / 10 |
| Other features | 8.5 / 10Sogo wins | 7.5 / 10 |
| Security & trust | 8.5 / 10Sogo wins | 8.0 / 10 |
| Reputation | 8.0 / 10 | 8.0 / 10 |
| App reviews | 8.9 / 10 | 9.1 / 10Tbay wins |
| Overall | 7.7 / 10 | 7.8 / 10 |
Side-by-side facts
| Detail | Sogo | Tbay |
|---|---|---|
| Rate received (latest test) | Sogo paid ₦950 per dollar for our $20 US Razer Gold e-code, producing ₦19,000. A ₦100 withdrawal fee reduced the final bank amount to ₦18,900. | We tested a $20 US Razer Gold e-code. The rate was 88.37%, or approximately 0.8837 points (₦1,077.63) per $1. |
| Tested payout time (latest test) | 21 minutes | 10 minutes |
| Bank withdrawal time (latest test) | 1 minute | 3 minutes |
| Support first response | 15 minutes | 1 minute |
| KYC time | 5 minutes | Not tested |
| Payout methods | Bank transfer | Bank Transfer |
| Gift card types | Amazon, AMEX, Apple / iTunes, eBay, Footlocker, Google Play, Nike, PlayStation, Razer Gold, Sephora, Steam, Vanilla | Amazon, AMEX, Apple / iTunes, eBay, Footlocker, Google Play, Nike, PlayStation, Razer Gold, Roblox, Sephora, Steam, Vanilla, Xbox |
| KYC requirements | Sogo requested a BVN and selfie. The full process took about five minutes, and approval arrived in about one minute. | Tbay did not request identity verification during our test. The account was created using an email address, username and password. |
| Fee structure | The $20 trade produced ₦19,000. A ₦100 withdrawal fee reduced the bank payment to ₦18,900. | For this trade, Tbay showed an order amount of approximately ₦23,540.23 (18.6989097 points) and a settled amount of approximately ₦21,552.53 (17.12 points). That leaves a difference of approximately ₦1,987.70 (1.5789097 points). The order page did not clearly label this total difference as a fee, so we calculated it by comparing the order amount with the settled amount. It should not be treated as a standard Tbay charge. The transaction breakdown also showed a dispute deduction of approximately ₦697.13 (0.55376 points). Tbay gave the reason as “incorrect balance or local currency.” This was specific to the tested transaction and is not presented as a regular Tbay fee. |
Frequently asked questions
Is Sogo or Tbay better overall?
Tbay is better overall. It scores 7.8 out of 10 against 7.7 for Sogo, based on our own trades on both platforms.
Which gives a better gift card rate, Sogo or Tbay?
Tbay rated better on the card we traded. Our gift card rates score is 7.0 for Sogo and 7.5 for Tbay. Rates move daily and vary by card type and denomination, so compare rates per dollar before you sell.
Which pays out faster, Sogo or Tbay?
Tbay paid out faster in our test: 10 minutes to complete the trade against 21 minutes on Sogo. That is the tested payout time, measured from card submission to the trade value being credited; a later bank withdrawal is recorded separately.
Which has faster customer support, Sogo or Tbay?
Tbay replied first. Support took 1 minute to answer at Tbay and 15 minutes at Sogo when we contacted them during testing.