Cardbase vs Tbay: Which Should You Trade With?
Score by dimension
| Dimension | Cardbase | Tbay |
|---|---|---|
| Gift card rates | 8.6 / 10Cardbase wins | 7.5 / 10 |
| Payout speed | 8.0 / 10Cardbase wins | 7.5 / 10 |
| Trade experience | 9.5 / 10Cardbase wins | 7.5 / 10 |
| Support & disputes | 9.5 / 10Cardbase wins | 8.0 / 10 |
| KYC & onboarding | N/A | N/A |
| Product quality | 7.0 / 10 | 7.5 / 10Tbay wins |
| Other features | 4.0 / 10 | 7.5 / 10Tbay wins |
| Security & trust | 7.0 / 10 | 8.0 / 10Tbay wins |
| Reputation | 7.0 / 10 | 8.0 / 10Tbay wins |
| App reviews | 9.2 / 10Cardbase wins | 9.1 / 10 |
| Overall | 7.8 / 10 | 7.8 / 10 |
Side-by-side facts
| Detail | Cardbase | Tbay |
|---|---|---|
| Rate received (latest test) | A rate of ₦1,130 per $1 was recorded for a $20 US Razer Gold e-code. Cardbase showed an expected payout of ₦22,600, and ₦22,600 was credited to the wallet. | We tested a $20 US Razer Gold e-code. The rate was 88.37%, or approximately 0.8837 points (₦1,077.63) per $1. |
| Tested payout time (latest test) | 4 minutes | 10 minutes |
| Bank withdrawal time (latest test) | 1 minute | 3 minutes |
| Support first response | 3 minutes | 1 minute |
| Payout methods | Bank transfer | Bank Transfer |
| Gift card types | Amazon, AMEX, Apple / iTunes, eBay, Footlocker, GameStop, Google Play, Nike, PlayStation, Razer Gold, Roblox, Sephora, Steam, Vanilla, Xbox | Amazon, AMEX, Apple / iTunes, eBay, Footlocker, Google Play, Nike, PlayStation, Razer Gold, Roblox, Sephora, Steam, Vanilla, Xbox |
| KYC requirements | Cardbase did not request identity verification during our test. The account was created using a full name, email address, phone number and username. | Tbay did not request identity verification during our test. The account was created using an email address, username and password. |
| Fee structure | No fee was recorded during our test | For this trade, Tbay showed an order amount of approximately ₦23,540.23 (18.6989097 points) and a settled amount of approximately ₦21,552.53 (17.12 points). That leaves a difference of approximately ₦1,987.70 (1.5789097 points). The order page did not clearly label this total difference as a fee, so we calculated it by comparing the order amount with the settled amount. It should not be treated as a standard Tbay charge. The transaction breakdown also showed a dispute deduction of approximately ₦697.13 (0.55376 points). Tbay gave the reason as “incorrect balance or local currency.” This was specific to the tested transaction and is not presented as a regular Tbay fee. |
| Minimum trade | ₦10 | Not recorded |
Frequently asked questions
Is Cardbase or Tbay better overall?
They are level. Both Cardbase and Tbay score 7.8 out of 10 in our latest tests, so the choice comes down to the individual dimensions in the table above.
Which gives a better gift card rate, Cardbase or Tbay?
Cardbase rated better on the card we traded. Our gift card rates score is 8.6 for Cardbase and 7.5 for Tbay. Rates move daily and vary by card type and denomination, so compare rates per dollar before you sell.
Which pays out faster, Cardbase or Tbay?
Cardbase paid out faster in our test: 4 minutes to complete the trade against 10 minutes on Tbay. That is the tested payout time, measured from card submission to the trade value being credited; a later bank withdrawal is recorded separately.
Which has faster customer support, Cardbase or Tbay?
Tbay replied first. Support took 1 minute to answer at Tbay and 3 minutes at Cardbase when we contacted them during testing.